Maybe I'm being naive, but it reads to me like a complaint from a disgruntled neighbour to the ground.
Sometimes people want to ignore the most obvious answer. And let's face it, the work needs doing.
I think you are being extremely naive, which is ironic given how quick you are to pick up on what you perceive as naivety in others.
Why on earth would a disgruntled neighbour complain about the state of the terracing on the Golf Rd? How would they even know about it? The statement from the board makes it perfectly clear that the complaint came from someone they hoped would have come to them first. That would hardly apply to a disgruntled neighbour.
When have I suggested naivety in others? Genuine question if you think I've been a bit unreasonable in the past, I'm always happy to hold my hand up.
For me, the statement ('wish they'd come to us first') doesn't sound like an insider with an axe to grind - it reads like someone that's turned up to a game and then complained - we all have members within our friend and family circles that are only happy when moaning.
I don't sign up to this 'inside knowledge' either - any visit from a member of the council with two funtional eyes would have identified the ground is a mess.
Re: signed off fine at the start of the season - responding to a complaint means you have to be shown to be doing something, not a routine inspection. Of course the outcome would be different.
Sorry for being the voice of reason and I'll be sad to see that it's an inside job if I am indeed wrong.