Financial exclusion is something I focus on in my line of work; to that degree, Hugh - I agree.
Just don't be surprised if we get to the point where there's one dedicated cash turnstile and the rest are e-ticket only.
We adjust according to demand and there's nothing wrong with the club encouraging people to try e-tickets if it helps from an operational point of view.
Personally I park up, buy my e-ticket in my 30 second walk to the ground (God bless Google Chrome autofill) - and sail straight through the gate. The club have now asked me to try buying my ticket much more in advance, therefore I'm going to try my best to do that if they're telling me that helps them understand what infrastructure they need.
All that is fair enough, it just gets my goat a bit when there's only one way to get tickets at Wrexham, and that way is reportedly a right pain. Hopefully the exception rather than the rule.
And I must say I suspect that one reason we had a relatively good following at Maidenhead is that they made it easy for away supporters. Personally I wouldn't have gone if I'd had to faff about to get a ticket. I just went down after work, and if the traffic had been bad, I'd have called it off (I got there at 7pm with a clearish run). I don't want to be mucking about printing or computer programming or buying days in advance in those circumstances